Rachel Happe

Principle & Co-Founder The Community Roundtable

Rachel Happe (@rhappe) is a Co-Founder and Principal at The Community Roundtable. The Community Roundtable collaborates with clients to develop proven, practical strategies for better engagement. Clients rely on TheCR’s models, research, and expertise to take their communities to the next level.

Hear Me Speak @ IOM
KEYNOTE
13:40

Communities Are the Future of Work; Inspiring Change by Empowering Employees

The transition to digitally networked organizations has been going on for years, but the COVID pandemic shifted it into high gear. However, organizations often treat this as a technology initiative and change where people work without changing how they work. In the process, this is making work more stressful and chaotic, not easier. To achieve the technology's potential requires transparency and vulnerability, which is a leadership and management challenge, not a technology issue. Managing organizations as networks of communities generates empowerment, trust, transparency, and engagement. This change requires investment in community-centric management that supports and challenges employees to seek new information and opportunities. As organizations move more work into digital networks to support distributed workplaces, all management will become community management.